President’s Message

A Message from the President and CEO of FSW
Susan B. Wayne

It is my pleasure to welcome you to Family Services of Westchester’s (FSW) website.  When FSW was founded in 1954, our budget was $20,000 with a staff of one case worker. Today we have a budget of approximately $23 million with a staff of 450 and seven offices throughout Westchester County. Our 50 programs reach more than 30,000 people a year, including teens, children, adults, families affected by HIV/AIDS, veterans and Latino immigrants.  Throughout our 60-year history, our mission has been to strengthen and support families, children and individuals at every stage of the life cycle.

I became FSW’s fourth President/CEO in 2008 at a time when the U.S. economy was in crisis. Now seven  years later, the economy is improving and through the excellence of our staff, the strength of our programs, and the generosity of our supporters, FSW is launching new initiatives and expanding its programs.

I feel privileged to be connected to such a professional organization, whose staff, volunteers and dedicated Board of Directors are committed to our mission. All of them contribute directly to the long-term success and resilience of FSW.

FSW is a proud member of the Better Business Bureau and accredited by the Council on Accreditation.  We take pride that more than 90 cents of every dollar goes directly toward programs that serve our mission.

I hope that our website will inspire you to want to learn more about the valuable work that we do in Westchester County. Seeing our work first-hand is always the most ideal way to fully comprehend the impact FSW has on the individuals and families we serve. If, however, you cannot schedule a visit, I hope that you will send us a note or give us a call.

Of course, we are always eager to welcome volunteers, donations and in-kind gifts. To learn more, please contact Caitlin Halle at

Together we can make a positive difference in the lives of so many.

Thank you for your interest and support.


Susan B. Wayne