FSW President and CEO Named One of Most Successful Female Business Leaders

November 2013– Family Services of Westchester, Inc. (FSW) is pleased to announce that President and CEO Susan Wayne has been selected as one of Westchester County’s most successful female business leaders by 914Inc., a publication of Westchester Magazine.  Ms. Wayne is featured in the most recent issue of 914Inc. and she and the other women selected will be honored at the Women In Business Luncheon on November 21, 2013.

The 914Inc. article highlights Ms. Wayne’s remarkable rise at FSW from social work intern in 1995 to President and CEO in 2008.  Her appointment coincided almost exactly with the 2008 financial crisis, which presented many challenges.  While FSW experienced a growing need for services among residents throughout the County, we simultaneously had to cope with significant cutbacks in government spending as well as the diminished capacity of individuals, private foundations and corporations to provide support.  With Ms. Wayne at the helm, however, FSW successfully weathered the storm, reducing spending where necessary while continuing to provide essential services.   More recently, as the economy has shown signs of recovery, she led the agency in the development and adoption of a new strategic plan;  a successful $1 million capital campaign to create a new Center for All Ages in White Plains–reaching our challenge grant goal three months ahead of schedule; developing and implementing new programs to meet changing needs, such as a new Veteran’s Outreach and Support Program; and establishing a Junior Board to ensure responsible leadership for the agency’s future.

 In addition to leading one of Westchester’s premier non-profit agencies for the past five years, Ms. Wayne has served on numerous Boards and Advisory Councils throughout the County.  These include the Department of Community Mental Health Community Services Board (Board Chair); the New York State Alliance of Family Service Agencies (President:  2010-2012); Westchester County Department of Social Services Advisory Council; Westchester County Association (member, Board of Directors); Non-Profit Association of Westchester ( Board Chair 2012-present); and Port Chester Council of Community Services (Board Member). 

 As the leader of a large multi-faceted agency, with multiple funding streams and a variety of constituencies, Ms. Wayne must wear many hats in order to get the job done.  She must ensure compliance with government rules and regulations, balance a multi-million dollar budget, meet with CEO’s of large corporations as well as individual donors, develop strategies for adapting to new technologies, manage Board and Executive Staff meetings, and partner with collaborating agencies.